SC firm settles unfair practices case with NC AG
Nov 22, 2010 1:15:00 PM - thestate.com
A South Carolina company that cleans air conditioning ducts has entered a settlement agreement with North Carolina's attorney general.
Attorney General Roy Cooper has agreed to not bring an unfair trade practices complaint against Southeastern Air of Columbia, S.C., as long as the company pays back $22,000 in refunds. Southeastern Air also must let customers know about their three-day right to cancel their contracts before the work begins.
Cooper says the company advertised a $76 duct cleaning, but then switched to cleanings that costs hundreds or thousands of dollars. He says Southeastern Air also pressured homeowners to pay them and start work without giving them time to reconsider.
Both sides signed an agreement that the settlement is not an admission of wrongdoing.
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