I read Citizen Silva’s letter with keen interest. Well, I was short changed at a large department store on Duplication Road. I only bought some wrapping paper and gave Rs. 2000. I was with a friend at the store and we were chatting at the counter. The cashier gave me the balance which I did not check. My carelessness! I did not count the balance given and put the money into my purse. I did not go anywhere afterwards and came home for tea with my friend.
Later I had to send my domestic to get some thambili for the next day and when I checked my purse I had been given Rs 1000 less. When I discovered the shortfall, I immediately rang the store. They assured me that they would check the tills the next day. I also went to the store the next day with the receipt. Though they assured me that they would look into it nothing was done about it. Not even a phone call. What worries me is that there are so many tourists who visit that ‘House’ and if the cashiers are in the habit of giving the incorrect balance, like me, who did not check the balance, the cashiers are into a racket.
It is the Christmas season, so my plea to the shoppers is to be aware — check the change before leaving the shop. I am now wary about shopping at that store any more.