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Government agencies navigate the promises and pitfalls of social media

Nov 28, 2010 3:00:00 AM - latimes.com
As law enforcement, transportation agencies and other departments rush to interact with the public through Twitter accounts and Facebook pages, guidelines for using social media have been slow to follow.

When the Orange County Sheriff's Department launched its blog three years ago, the first entry hinted at the department's motivation for venturing into social media.

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