The Ceylon Petroleum Corporation has appealed to consumers to inform in writing the damage caused by the use of substandard petrol.
The Marketing Division of the Corporation said it has so far received around 2500 formally prepared written complaints from consumers who have faced problems with their vehicles after using substandard petrol. In addition to written complaints, it had approximately received 4500 complaints submitted over the phone. The Corporation pointed out that it is not sufficient in providing oral complaints over the phone to inquire into and initiated streamlined action. As such, the Corporation calls for written information on the repairs effect to the vehicle concerned and the related bills.