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Briefs: Time Warner Cable opens new customer service center

Aug 22, 2011 6:16:00 PM - thestate.com
Time Warner Cable on Monday opened a new customer service center inside its Midlands’ campus at 3347 Platt Springs Road. The full-service center provides customer service for billing, equipment and service-related matters. It also showcases all of the company’s services, such as digital cable, high-speed Internet, home phone and wireless products. The new center replaces the West Columbia and St. Andrews locations.

Santee Cooper considers rate increase

Santee Cooper is considering a rate increase to pay for two new nuclear plants planned for Fairfield County and environmental compliance projects, the state-owned utility said Monday. The board of directors for the Moncks Corner-based electric company approved a study to analyze whether current rates would be enough to pay for future expenses, including construction of the $9.8 billion nuclear plants the utility is planning with Cayce-based S.C. Electric & Gas at V.C. Summer Nuclear Station. Santee Cooper owns 45 percent of the project and has been looking in recent months to sell some of its stake to other utilities. Recommendations on the rate increase are expected in May 2012, after which a public comment period would open. Santee Cooper last adjusted its electric rates in 2009, with an overall 3.4 percent rate increase. It was the utility’s first increase in 13 years. Santee Cooper is the state’s largest power producer, serving 2 million electric customers.

Berkeley County touts tourism increase

The economy might be down, but overnight stays in Berkeley County are up. For the second consecutive year, tourism receipts were higher, this time by 6 percent over the previous year, according to the Berkeley Chamber of Commerce. Having back-to-back increases in a down economy says a lot, chamber CEO Elaine Morgan said. The chamber’s new tourism website and attendance at trade shows has helped.

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