HSBC Sri Lanka has been named the ‘Best Consumer Internet Bank’ for the sixth consecutive year and ‘Best Corporate/Institutional Internet Bank’ for the fourth year by Global Finance, in its competition of the World’s Best Internet Banks 2011.
Other winners in the category of ‘Best Internet Banks’ included HSBC Brunei and Hong Kong, while ‘Best Corporate/Institutional Internet Banks’ were awarded to HSBC Brunei, Hong Kong, Macau, Singapore and Vietnam. Regionally, HSBC was awarded ‘Best On-line Cash Management,’ ‘Best Website Design,’ ‘Best Integrated Corporate Bank Site’ and ‘Best Information Security Initiatives’.
“Internet banking is another first that was introduced by HSBC locally and I am glad that our customers see this platform as innovative, convenient and cost-effective that provides superior value to all our stakeholders. The internet has changed the conventional method of banking for consumers and businesses today and made banking more convenient than before. We hope our award winning internet platform will create more customer confidence and re-define personal internet banking services as well as corporate and institutional banking services to enable custom solutions at one’s fingertips,” HSBC Sri Lanka and Maldives CEO Nick Nicolaou said.
The reason for winning is due to HSBC’s continuous commitment to developing, and providing its customers with world-class solutions through its internet banking platform.
In Global Finance’s awards programme, winning banks were selected based on the strength of strategy for attracting and servicing customers on-line, success in getting customers to use web offerings, growth of online customer base, breadth of product offering, evidence of tangible benefits gained from internet initiatives and website design and functionality.
Winners were chosen among entries evaluated by a world-class judging panel. The first round winners will be published in the September issue of Global Finance. Regional and global winners will be announced at an awards ceremony held in New York and published in the December issue of Global Finance.