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Remodeled Bradley International Terminal puts emphasis on customer service

May 26, 2010 3:00:00 AM - latimes.com
The $737-million renovations include two new boarding gates, a baggage handling system, an upgraded public waiting area and restaurants with specialty menus.

The cavernous ticketing center of the newly remodeled Tom Bradley International Terminal at LAX is airy and better lighted than it used to be. Crowded, chaotic conditions have been reduced because passengers no longer have to lug their bags to security scanners before check-in.