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Dialog TV

Jun 26, 2010 2:50:39 PM - thesundayleader.lk

I refer to the letter to the editor dated 20th June, sent by L. de Silva. I would like to state that Dialog does not reply emails or letters, nor do they issue a receipt for the payments made. After the disconnection of their services, they continue to send invoices of amounts which are not due. With regard to Mr. Silva’s query on where to complain, one could complain to the Consumer Protection Authority, Vauxhall Street, Colombo 2 for failure to deliver proper services under the Consumer Protection Act and could claim compensation from the service provider.

G.A. Fernando.