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Managing in Mature Markets

Mar 20, 2018 8:00:00 AM - ecommercetimes.com
Markets and companies change as industries grow and as a disruptive innovation commoditizes. Generally, prices come down because the innovation becomes commonplace and competitors fight for every scrap causing margin erosion. Eventually markets equilibrate, and a monopoly or small oligopoly sets in. Typically, as Geoffrey Moore pointed out, mature markets have three competitors: the leader that gets most of the business, a fast-following challenger, and one or more niche players. We can see this playing out right now.