Innovation workshop by The Knowledge Conglomerate
The Knowledge Conglomerate (TKC) will hold its third workshop of the Executive Education series – “Innovation for Service Quality” on 11 September from 8.30 a.m. to 5.00 p.m. at the Galadari Hotel.
The workshop will be conducted by Dr. Sunil Gupta, who enjoys over 32 years of academic, industrial training and consulting experience. He has worked with over 80 nationalities, thus being a highly cross cultural personality. He is the Chief Learning Officer at Ideas Management Consultants- UAE, which is a management consulting firm, focusing on strategy formulation, financial, operations and marketing management. Dr. Gupta is personally trained and certified by Dr. Edward de Bono (the innovation and creative thinking Guru) on Six Thinking Hats. He has obtained an advanced training in HR from the New York University, USA. He has also completed his M.Phil & Ph.D in Management.
Being innovative is the key to survival in this ever – changing and competitive world. Having the leading edge and competitive advantages are insufficient to maintain the marketing position. Innovation ensures that you consolidate and champion your company’s products in the do-or-die marketplace. The workshop will address the core areas of Innovation: Why Innovation? Why Service Quality is not enough? The Myths and Barriers of Innovation and on the Tools of Innovation.
It presents a timely, profitable and an exciting opportunity for Managers with responsibility for service quality in service organizations. The course fee is Rs. 14, 500/= (tax free) inclusive of refreshments, lunch, course material and certificate – registrations can be made by calling 011 586 9514 or emailing events@theknowledgeconglomerate.com.
For further details please visit www.theknowledgeconglomerate.com
