Disruptive innovations change our lives for the better. They expose longstanding needs and signal that there's a solution at hand. Moreover, the solution involved usually is less expensive than the status quo. The lower-cost aspect makes adoption inevitable and therefore disruptive. Document management is like that. Decades ago, many enterprises found that the cost of capturing documents as electronic images vastly improved on the cost of managing file cabinets. In general, document management saves a lot of money.